New Cancellation Policy…

Please Note, as of October 7, 2019:

• Cancellations must be done 24 hours prior to service appointment time.
• Cancellations can be done on our phone system by selecting the cancellation option on the voice mail or directly with a phone operator.

• Email reminders are sent 2 days in advance of appointment.
• Text reminders are sent 1 day in advance of appointment.

• A fee equal to 50% of the service will be charged to credit cards on file if a scheduled appointment is cancelled with less than 24 hour notice.

• A fee equal to 100% of the service will be charged to credit cards on file if a client fails to show for a scheduled appointment without notice.

• If reminders are refused, no other notifications will be given for appointments or charges.


This policy will permanently reside on the Noëlle Policies page.